You can change password in Controlium.

 

No, you can’t. There is one password for all Securium products, but each product has extra protection - One Time Password (https://en.wikipedia.org/wiki/One-time_password)

We suggest you to use Pass Securium app to generate the strongest passwords. 

Yes, you can. You don’t need SIM card to use Swiss Securium.

Yes. You don’t need to pay again before your term of payment ends. 

Tick near a message you’ve sent means that this message was delivered to recipient.

Swiss Securium for Android requires version 4.0 and later.

Swiss Securium for iOS requires version 8.0 and later.

At the moment you can’t turn notifications off, but this option will be realized soon.

Only administrator has an ability to add contacts to the contact list.

To create a chat:

  1. Tap on any contact you want to add to the chat.
  2. Tap on the plus icon in dialog window to open the contact list.
  3. Tick other chat participants.
  4. Tap on the tick icon to add contacts to the chat or the cross icon if you want to cancel.

You can’t leave a chat before the user who added you to chat delete you from a chat.

Yes, you can. You can use an app for smartphone or Swiss Securium for desktop.

If you lose your phone please change password in Controlium and contact your administrator.

You can message users from your contact list.

Active means that Swiss Securium window is open at recipient’s device at the moment.

No, you can’t. Username for Swiss Securium is fixed.

Yes, you can. To change your password please visit Controlium.

If you’ve forgot your password, please contact your administrator.

You can add up to 200 users to a chat.

Yes, Swiss Securium gives you an opportunity to add accounts and switch between them.

To switch user:

  1. Tap on the menu icon at the upper left part of the screen.
  2. Tap on the combo box icon to open account list.
  3. Tap on the account you want to switch to.
  4. You also can switch accounts by tapping account icon in the menu.

To delete an account from app:

  1. Tap on the menu icon at the upper left part of the screen.
  2. Tap <Manage accounts>
  3. Tap on the basket icon near the account you want to delete.

Yes, you can. Swiss Securium offers one more opportunity to make conversation secure. Use OTR (of the record secure) protocol to be sure who you are messaging to.

  1. Tap on the lock icon in the dialog menu.
  2. Enter a hint or a question in the dialog menu.
  3. Enter your password or answer.
  4. Tap <Verify>
  5. Wait for your partner enters password or answer.

* This feature is available only when your partner is active.

Yes, you can. To share file, which is uploaded to Cloud Secutium:

  1. Tap on the clip icon.
  2. Choose <Share existing file> to send file which is uploaded to your Cloud Securium.
  3. Find file you need in your Cloud Securium and tap on it.

Yes, you can. To share file, which isn’t uploaded to Cloud Secutium:

  1. Tap on the clip icon.
  2. Choose <Upload and share> to send file which isn’t uploaded to your Cloud Securium.
  3. Find the file you need to send on your device and tap on it.
  4. This file is uploaded to your Cloud Securium now.

Yes, you can. To clear history: 

  1. Tap on a contact in history insert which history you want to clear and hold until the menu appears.
  2. Choose <Delete> in the menu.

There are two types of push notifications: